We do not collect personally identifiable information about you, except when you provide it to us through order forms, registration fields and other similar site interactions. For example, if you decide to place an order, we will need to know your shipping and billing address, credit card number, expiration date, and security code. To protect your personal information, registered Site users must enter a user name/email address and password to access their personally identifiable information. When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

We use email to communicate with you about your orders. Only with your permission will we email you for any other reason - - e.g. to let you know about special promotions. We know this is a privilege and not a right...we don't like getting unwanted junk email either. You have the option to decline or approve email communications from us at any time. Just select the appropriate response in your account information. Use of Personally Identifiable Information by ETRUCKACCESSORIES.COM

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by ETRUCKACCESSORIES.COM to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

If you have requested a etruckaccessories.com brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from etruckaccessories.com, please contact us via email at info@etruckaccessories.com. Include your name and mailing address and email address. You will be removed from any future mailings.

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that ETRUCKACCESSORIES.COM offers its customers.

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. etruckaccessories.com takes great pride in having you as a customer and we will ensure your privacy as a customer. etruckaccessories.com does not sell or exchange names or any other information about our customers with third parties.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

ETRUCKACCESSORIES.COM does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

ETRUCKACCESSORIES.COM seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

ETRUCKACCESSORIES.COM reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

If you are a registered member at ETRUCKACCESSORIES.COM, you can change your personal information at any time by updating your information at check-out.

We welcome your comments and questions about privacy. Please send email to info@etruckaccessories.com.

We are confident that your visit to ETRUCKACCESSORIES.COM is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service at 888-782-5001.

Order One Hundred Fifty or more in products. Select Free Shipping as your shipping method. Your entire order must be shipped to a single address within the continental United States. Excludes orders shipping to Alaska and Hawaii.

All orders placed prior to 4 p.m. CST Monday-Friday will be processed the same day. Orders placed after 4 p.m. CST Monday-Friday will be processed the following day. Orders placed after 4 p.m. CST on Friday and all orders placed Saturday through Sunday will be processed on Monday.

All orders placed prior to 12 p.m. CST Monday-Friday will usually be shipped the same day*. Orders placed after 12 p.m. CST Monday-Friday will be shipped the following day*. Orders placed after 12 p.m. CST on Friday and all orders placed Saturday through Sunday will ship on Monday* *Subject to being in stock in one of our warehouses.

You can select ground, 3rd day, 2nd day and next day air. Options available depend upon the delivery address. Our premier delivery service is FEDEX Ground. A street address is required for delivery. Orders may take 1-3 business days to process before it will ship. This applies even if you select a faster shipping method. Sorry, we currently do not ship to Canada, US Territories, or International.

We ship through FEDEX Ground, etruckaccessories.com reserves the option to choose the best carrier available at the time of shipment.

We do ship to Alaska & Hawaii. However, shipments to Alaska & Hawaii are excluded from our Free Freight offer. The FEDEX ground rate quoted during checkout is only an estimate and is subject to additional shipping charges that will be charged to your credit card. If you would prefer your Alaska or Hawaii order sent via Priority Mail please contact our Customer Service department at 888-782-5001. Our team is available Monday through Friday 8-5 CST or use our online contact form.

We apologize but we are unable to ship to APO/FPO through our website at this time. If you would like to place an order and ship it to an APO/FPO address please contact our Customer Service department at 888-782-5001. Our team is available Monday through Friday 8-5 CST or use our online contact form.

We regret that we are not shipping orders outside the 50 United States at this time.

FEDEX ground is FREE on orders of One Hundred Fifty or more, or your rate is calculated based on weight and the delivery location. All expedited shipping rates are calculated based on your order weight and delivery location. Please refer to the Shipping Estimate feature in your cart screen, after adding your items, to estimate the amount of your shipping cost.

Your order will ship from our warehouse in various locations depending on availability. Your standard ground shipments will take 1-5 business days to arrive depending on which continental state you ship to (a business day is a non-holiday weekday, weekends are not counted). Expedited shipments will arrive in the amount of business days you select, plus the processing prior to shipping. Please allow extra time when shipping to remote rural areas and during peak holidays. When your order ships we will send you a Shipping Confirmation email with a tracking number and direct link you can use to track your order. If you placed your order via the telephone and did not provide us with an e-mail address, please contact customer service if you do not received your order within 10 business days.

Yes. You can choose 3-Day, 2-Day or Next Day service for an additional charge. The expedited days does not include the 1-3 business days to process your order. Please refer to the Shipping Estimate feature in your cart screen, after adding your items, to estimate the amount of your shipping cost.

Each order can be sent to only one address. If you are purchasing several items to be shipped to different addresses, you'll need to place a separate order for each different shipping address.

Currently, we only ship to the 50 United States.

Wrong address or zip code used for the shipping address. When the shipping company can't deliver your package and they send the packages back to us, we will contact you via email or phone for correct address information.

Your shipment could be temporarily lost or misplaced by the shipping company. If the delay is more than a few days, we'll ship you a replacement order.

Shipping companies often do not guarantee any shipment a couple of weeks before Christmas. See our current Christmas shipping deadline on you checkout screen.

We will contact customers via your email in case the product you ordered is on backorder and will be delayed. If you have other items on your order that are not on backorder we may ship items separately, backordering the unavailable items. You will be charged for backordered items, you will not incur any additional shipping charges.

Packages that are returned to us by the U.S. Postal Service or FEDEX Ground and marked as "Unclaimed", "Return to Sender", "Attempted Unknown", "Refused", or "Invalid Street Address", will be credited back to the customer's credit card on file, less the shipping and handling fees. On FREE FREIGHT orders, a restocking fee equal to the cost of shipping and handling will be deducted from the credit issued.

To protect our customers against credit card fraud, we will call, email or use other ways to verify that the credit card holder authorized the purchase.

If for any reason you are not happy with your purchase after receiving your item, you may return the item(s) within 7 days of receiving your order or a refund of your costs as long as the merchandise is in fully resalable condition (no damage, no stains, no wear and tear) All returns must have its original packaging with freight prepaid and insured. All returns will be assessed the industry standard 20 % restocking fee and original freight costs if order qualified for free freight. Returns must be made within 15 days of "Return Authorization" date.

Any returns must be noted with a full description on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact etruckaccessories.com at 888-782-5001 to obtain a Return Authorization.

"In-Stock" items usually take between 2 to 7 days.

Occasionally, items shown to be in stock or available get pre-sold, in this case, you will be sent a email notification that your item is on backorder. You have the option to continue to wait for that item, cancel your order for a full refund, or select a different item to order.

All orders placed prior to 4 pm CST Monday-Friday will be processed the same day. Orders placed after 4 pm CST Monday-Friday will be processed the following day. Orders placed after 4 pm CST on Friday and all orders placed Saturday through Sunday will be processed on Monday.

In the event that your product arrives damaged from the freight company, you immediately write down any and all "EXCEPTIONS" on the Delivery Receipt. Please do this prior to the carrier leaving. Our freight is insured and you have every right to file a freight claim with the carrier if they did not handle your products properly. If you see visible damage to the cartons or the product, you can choose to (1) keep the product and file a claim (ask for a claim form from the driver), or (2) refuse the product and have it sent back to us. It is best to document any problems with a digital camera if possible.

VERY IMPORTANT!! Please try to inspect each piece of the shipment thoroughly for damage prior to signing the delivery receipt. Once you are completely satisfied there is no damage, then sign the delivery receipt which releases the delivery company and etruckaccessories.com from all damage claims.

If the delivery driver does not allow you to inspect each piece, please note on the delivery receipt the following statement. POSSIBLE CONCEALED DAMAGE. THE DELIVERY DRIVER WILL NOT ALLOW ME TO EXAMINE EACH BOX FOR INSPECTION and then sign where required. If these terms are not followed we cannot be liable for any replacements or refunds.

Our excellent packaging and shipping experience reduces the chances of damage. However, in the event of damage please save all original packaging and notify us and the shipping company immediately. Damages to items shipped must be noted on the delivery receipt and reported to us immediately. Concealed damage must be reported to us and the shipper within 5 days of arrival.

Pictures are required in the event of hidden damage. If there are partial damages or shortages, accept the good items and list damages/shortages on the delivery receipt. If the product is refused and damage is noted on the delivery receipt; we will send a replacement to correct the problem, or issue a pickup to replace the product at our discretion.

To the extent permitted by law, neither etruckaccessories.com nor any of its employees, related partners or their respective officers will be liable in any way for any loss, damage, cost or expense suffered or incurred by you or claims made by you because of your use of this site, unavailability of this site or in connection with any products, services or information advertised, offered or supplied through this site. etruckaccessories.com maintains the exclusive right to cancel or refuse any order without limitation. Including price omission, incorrect price, typographical errors, suspicion of fraud, and delivery area restrictions.